Testimonials
I wish there were more stars to give! After a career break of 20 years to raise a family, I had all the fears and self doubt you can imagine – am I too old? are my skills still valuable? Michelle worked with me to create an amazing resume, and helped me brush up on interview strategies. But more than that, Michelle helped me see how valuable my qualifications and experience are, and helped me believe in myself again! I went to my first interview for a front of house reception position. I didn’t get the job… instead I was offered a role to be built around my experience in training, HR, sales and psychology. What a way to restart my career! Without Michelle I doubt that this would have happened.
My review doesn’t end there. Two weeks later Michelle helped my 17 year old son with his first resume, which can be tough to write when you haven’t ever held a job before! Michelle was able to draw out his accomplishments at school, his volunteering experience and character. She also gave him some coaching on how to introduce himself and answer questions – which bolstered his confidence. Will got the first casual job he applied for on his own merits, but it was Michelle that was able to show him what he had to offer and get him that first interview.
Michelle is truly amazing, and sees the best in everyone.
– Rebecca
My son in law was in a rut and having trouble working out what he wanted to do with his career and how to go about it.
I introduced Laura to him and what a difference she made. She helped him figure out what path he needed to head down and gave him the skills and confidence to move forward. He is now super proactive and has applied for jobs he would never have done in the past. He is on the road to a better future for himself and his family and I am eternally grateful to Laura for her advice, guidance and ability to instill the confidence in him to move forward. Highly recommend Laura and Empowered Decision . If you are unsure how and where to move in your career see these ladies you won’t be disappointed.
– Christine
Michelle did an excellent job helping me to create my Resume and Cover Letter. She was very supportive and attentive. She shared important tips and information to get me prepared for my job applications. I would definitely recommend her services.
– Renata
Michelle and Laura have played an instrumental part in the development of some of our consultants. Their training is extremely relevant, up to date and practical. Empowered Decision are industry leaders in specific and tailored training toward career development!
– Ben
Michelle and Laura have played an instrumental part in the development of some of our consultants. Their training is extremely relevant, up to date and practical. Empowered Decision are industry leaders in specific and tailored training toward career development!
– Ben
When I was ready to further my career but didn’t know where to turn, what was the best way to approach actually putting pen to paper to apply for jobs and create my CV, Michelle was there every step of the way to guide me in the right direction. After asking some initial questions, Michelle was able to help me craft my CV and cover letters with finesse and ease. This made it so easy for me to begin the heavy and sometimes daunting application and interview process. When it came time for the interview process, again Michelle provided fantastic guidance to help me nail those interviews first class and walk in with my head held high. I would highly recommend approaching Michelle and Laura to help you with any of your concerns in advancing your career or anything to do with your career. They are the best at what they do. Amazing wingmen or wing-ladies to have on side.
Thanks Michelle
– Yvonne
I knew from the moment I reached out to Michelle that we have formed a long standing connection. Michelle is the ultimate professional and truly an expert in her field. Michelle has a unique ability to really see people and her compassionate nature and good sense of humour helps turn your career goals into reality. I cannot recommend Michelle enough for anyone looking for guidance in shaping their career goals.
– Nicole
Michelle helped me update my Linkedin page which was a bit dated .She provided practical advice to enhance my page and is very knowledgeable on the subject She made some great suggestions as to how improve it
I have no hesitation recommending her to advise you for a great looking page
– Julius
Michelle is incredibly knowledgeable when it comes to LinkedIn. She was able to provide me with some great tips to help me enhance my profile and use the platform effectively.
– Emma
Michelle was great and helped me in a time when I needed an unbiased professional opinion regarding a potential opportunity when I wasn’t pursuing one. It related to quite an important career move which I needed a professional to assist with.
Michelle dropped everything and made herself available at extremely short notice to assist me and continued to follow up and support me well after. I developed some new skills thanks to her assistance.
I will definitely use her services again in future and have recommended her to friends and colleagues.
– Matt
After a long break from work to start a family and many failed interviews, I lost my confidence.
Through her personalised service and full attention, Michelle made me realise my strengths and see things from a new perspective. That helped me immensely to secure a new career, and I couldn’t be happier and thank her enough!
Plus, I could feel how happy she was when I reached my personal goal!
Thank you Michelle and Empowered Decision!
– Sabrina
Michelle and I sat down to have a coffee and chat so that I could gain clarity about where my business was heading. Before I knew it, Michelle had read me like an open book and knew exactly what I should be focusing on because she knew my strengths! Thank you for the amazing advice that has been life changing in the direction of my business and also to how I approach my Wellness Coaching now. It’s always such a pleasure speaking with you.
– Tanvi
Michele was instrumental in helping me with a recent career transition. After only a few consultations I was able to secure the job and salary range I was seeking, without even re-writing my resume or sending out applications.
Michelle’s approach was empathetic and pragmatic and her advice was sound and actionable. She provided only the most relevant services without trying to upsell or take advantage of my position.
I recommend Michelle most highly and look forward to working with her in future .
– Toby
After years of being working in the same place, I thought it was time for a change and move forward in my career.
I contacted Michelle to see what the best path to follow was. She assisted me to optimize my CV/ profile and searching for a suitable job. That was the push I needed to be confident and get the job that would give me what I am looking for.
I would highly recommend Michelle and Empowered Decision, thank you very much!
– Bettina
Michelle is able to provide constructive guidance in times of uncertainty and it is very much appreciated.
– Jasmine
Michelle is friendly and extremely helpful in helping me prepare my Resume and also giving me knowledge and understanding on what roles I should apply for. Michelle is professional and gave honest feedback on how the market is currently. I would highly recommend Michelle to help you.
– Jeanna
Michelle is friendly and extremely helpful in helping me prepare my Resume and also giving me knowledge and understanding on what roles I should apply for. Michelle is professional and gave honest feedback on how the market is currently. I would highly recommend Michelle to help you.
– Jeanna
When I found myself needing some professional career advice, I was recommended by Ella Burke to speak to Michelle White. After spending some time talking with Michelle on the phone and multiple video calls working through my requirements.
I’m in awe of Michelle insightful knowledge, her tenacity, warm heart and her professionalism. I am thankful for the time she has invested in me, you are an example of what we should all strive for in our professional lives.
Thank you, Gold Star!
– Graeme
Michelle is a consummateprofessional. I admire her passion and determination. Her eye for detail and personal approach makes her so unique. I highly recommend her!
– Bing
I’ve worked with Michelle over the last few months, and she has been a god-send. She has been able to really pick through the key aspects, and setting me back on the right path to success. More than that, she has become a close friend and ally, never far away from providing a positive call or message. One key area that I really enjoy is that she continually challenges my mindset and decision making. An absolute gem to work with!
– Kevin
I’ve worked with Michelle over the last few months, and she has been a god-send. She has been able to really pick through the key aspects, and setting me back on the right path to success. More than that, she has become a close friend and ally, never far away from providing a positive call or message. One key area that I really enjoy is that she continually challenges my mindset and decision making. An absolute gem to work with!
– Kevin
Laura assisted with review of my CV and social media profiles, presenting a very professional, prompt service and was certainly on the ball with explanations of current requirements and focus of recruiters and business as they search for candidates. Laura instilled a feeling of confidence in herself, the processes and hence the end results- very satisfied. Thanks Laura.
– Paul
A big thank you to Michelle! Professional, warm service and very knowledgeable on the employment markets of today. Her advice was spot-on and her enthusiasm is infectious – I had a spring in my step after our first meeting and couldn’t wait to get started! Always there if I had a quick query, I have no doubt that her insights and approach helped me land the role I was after. Highly recommend Empowered Decision.
– Deborah
Michelle was recommended by a friend. She is open minded and encouraging and helped me to reframe my perspective on my capabilities and possibilities. Our conversations helped me to make brave decisions about my career.
– Felicity
I would give 10 stars if I could. Laura at Empowered Decision is remarkable! Laura listened to me and totally understood everything I needed. Laura has been so supportive and helpful along this journey. If you are stuck or needing some change I highly recommend this amazing company.
– Marina
Laura truly makes you feel cared about to the point where talking to her doesn’t feel like job preparation , but actual fun .
I cannot recommend her enough !
– Tyrone
Extremely happy with the entire process of working with Empowered Decision to change my career, create the perfect CV, and land my dream job. Laura was up to date and very knowledgeable with all the necessary information during the whole process, efficient, and very easy to talk to. Highly recommend!
– Bonnie
For the first time in close to a decade I found myself facing a professional impasse!
I wasn’t looking for just another job, I wanted something that would come close to ticking ALL my boxes! It was time to turn my passion into an income….
I had notes, ideas and lists! and while I felt there was a way to bring it all together, it wasn’t until I spoke with Michelle at Empowered Decision that I really gained clarity! She listened to me in a really objective and practical way which helped me to slow down and organise my thoughts. We worked through how to include and exclude options, which allowed us begin to formulate a really clear and structured plan on how to move forward. Its all coming together amazingly!
Thank you Michelle! Your a superstar and I would recommend you to anyone!
– Nicole
As a mature woman wanting to get into the workforce again I had no idea how to begin the process.
Having a passion for nursing but not having the courage to follow this dream I needed some help as to where to start as I did not know if this was even possible.
I approached Empowered Decision to help guide me through this process. They were amazing. I cannot thank Michelle enough for her knowledge, guidance and encouragement. They have helped with my resume, which pathways to look at and gave me so much information, which has been incredibly helpful. I now know I can do this.
Thank you so much Empowered Decision.
– Gaby
I worked with Laura for 14 years, she was the Branch Manager at the recruitment agency I worked for at the time and I reported directly to her.
She was an amazing leader, very innovative and abreast with the latest trends.
She was very motivational and kept the office on track. She was great as an advisor on your sales pipeline and dealing with difficult customers.
She held everything together and always came up with new ideas and new ways of doing things to make the office more productive and efficient.
She was great with clients and candidates alike. I could not recommend her more as a leader, business developer, trainer, mentor and consultant.
– Vicky
When I met with Michelle I was unsure about which direction my career was going in.
By asking me a series of questions, Michelle helped me realise where my strengths lay.
Michelle was instrumental in helping me identify goals and areas to refine my business.
I recommend Michelle to anyone wanting a fresh perspective on their career path or business.
– Rosalinda
Thank you for her amazing resume in such a short period of time. She got the job!
– Nelle
Thank you for her amazing resume in such a short period of time. She got the job!
– Nelle
Thank you Laura for your help. I realise now how low my confidence was.
The meeting we had helped me feel confident in my resume, my skill set, my interview skills and in negotiating a better salary.
I have started at the new job and am really enjoying work again.
Thanks Laura.
– Nicole
I reached my mid-forties, as a working mother with an established career but just felt like I was in a rut and wanted a change.
All my friends encouraged me to try something new but I knew I needed ‘real talk’ and practical guidance on how to navigate this fork in the road.
Michelle really listened to me, asked lots of questions and left me with not just sound advice but also with some actions to clarify my goals/vision for the future.
Talking to Michelle helped me articulate my passion and she made sure I had mechanisms in place to help me succeed.
I don’t know how she does it but she was gentle and tough at the same time, practical and inspirational.
Thanks Michelle.
– Carmen
The guidance and support provide by Laura from initial contact and right throughout the recruitment process was absolutely fantastic.
Her knowledge and professionalism, combined with excellent interpersonal and communication skills was highly valuable in coaching me through a challenging process.
Laura assisted me in understanding how to addresses difficult selection criteria associated with an executive level position, including how to refine my curriculum vitae and effectively prepare for interview.
Laura took the time to thoroughly understand the role I was applying for, while both critiquing and aligning key elements of my knowledge, experience and skill set I had to offer. It was refreshing and reassuring to engage in a process with this level of support.
Without Laura’s assistance I would have struggled to adequately prepare and ultimately win the position. For these reasons I strongly recommend engaging with Laura for any positions you wish to apply for.
– Michael
I had a 3-hour session with Michelle and we worked on my Working from Home structure.
I work for a Pharmaceutical company in a Senior sales role and negotiated a part office / part home work situation.
I struggled with balancing critical tasks and prioritising my work whilst juggling home responsibilities. I was used to a corporate structure with regular office hours and battled to create a disciplined routine from home.
Michelle gave me a system and structure to work with. It was like a breath of fresh air for me. Michelle is now like a Work/Life Coach and her work experience in senior Management provides me with some great skills.
I would highly recommend Michelle to help organise anything!
– M T
I worked with Laura for over 10 years in the recruitment industry.
I highly recommend Laura as a Leader in the recruitment industry.
Her high level of knowledge and diverse experience across the industry allowed her to think outside the square to get the best possible outcome for all stakeholders.
As a mentor and leader to many consultants within the recruitment agency Laura was the go to person to get advice on many matters.
Her empathy, open mind and down to earth nature are a few key qualities that made not just her but people she managed successful and happy in their job.
– Amy
I had the pleasure of working directly with Michelle in her previous “corporate life” for some seven years.
Through this time, she held formal roles including Training Manager to the whole company (high pressure, sales environment), and Production / People Manager for various business units – including mine.
While Michelle performed at a very high level across both areas, personally, I gained a lot from her direct production management.
As someone that had (and still has) a rolling To Do List that I never seem to get on top of, she has an innate ability to carve through the ‘noise’ and help distill the key priorities that would actual bring results.
In a less formal way, Michelle also held mentorship roles for many of the staff. Given Michelle is genuinely interested in people as individuals, I suspect this side came naturally to her – it always seemed effortless from the outside. Personally, she quickly worked out what made me tick and how I like to operate and used this to encourage the positives and reduce the negatives – including not shying away from some ‘home truths’ when they were needed.
I can say with certainty that both my business and my approach to it were positively benefited by Michelle’s input. I still use practices that she introduced to me on a daily basis.
– Colin
In the hectic world of recruitment she taught us how to be pragmatic, and cut through the noise to focus on our goals and objectives.
Laura also helped to grow the business and implement the systems to ensure it was done the right way so everyone was part of that journey, which personally allowed me to develop into a junior manager’s role. I was very lucky to have this type of leadership so early in my career.
– Anthony
If you work from home and find yourself feeling spread thin, feeling like every facet of your business life and family life is getting the best of you, feeling overwhelmed with your business goals because you can’t see past the “to-do” jobs in your home environment…. you need to talk to Michelle. Simple as that.
Michelle’s Home Based Business program is designed to do a deep dive in to your current situation, identify areas for attention and systematically design a productive, efficient operation that not only sets you on the path or creativity and profitability but also peace of mind.
Thank you, thank you Michelle
– Rita
Michelle is a passionate business woman who has a consultative management style.
She can step into your business and advise on all the necessary aspects to get it running successfully.
Even when you have a successful business, Michelle has the ability to step in and take it to the next level.
From assisting with developing and progressing your sales pipeline through to day-to-day time management and organisational strategies.
Michelle was instrumental to myself in reaching my targets through motivational meetings, brainstorming, consistent training sessions, time management strategies and trouble shooting.
Thank you Michelle for the many business and life lessons you have passed onto me over the years working together. Forever grateful.
– Amy
Laura has and continues to be an extraordinary help to my business. Laura has a wealth of business knowledge that enables her to provide her clients with industry knowledge.
Laura’s clients are, therefore, able to develop at a more accelerated and productive pace. I can’t recommend Laura Biggs highly enough. Thank you, Laura, for all you have done and continue to do for my company.
– Lara
Thanks so much for your help with my resume and LinkedIn profile. It was, however, the interview preparation and career coaching that I found most useful.
I felt so much more confident that I was across the job market, that I was marketing myself appropriately and that I was presenting myself well in the interviews. I have started my new job now and am enjoying it very much. The change has reignited my enthusiasm for my career.
Thanks very much.
– Mark
I contacted Michelle to help me with the preparation of my paperwork to apply for graduate entry level roles.
Michelle gave me direction on optimising my CV to open my career search to a wider field of employment I didn’t know was available.
I have decided where I want my career to go and I am completing a course in the real estate industry.
I have recommended her to others as I felt she would be an asset in their search for employment. Thank you, Michelle.
– Isaiah
Laura was an amazing Line Manager in the two years that I worked as a recruiter. She had a rare combination of technical knowledge and was an engaging thoughtful leader.
– Hayley
I came to Laura for advice on being made redundant. She gave me some great suggestions in terms of things I could address with my ex- employer. She also helped prepare my resume and upskilled me on finding and applying for suitable jobs.
She has so many tips which made me feel so much more confident. I am currently interviewing and feel ready for my next step. Thanks for your incredible help Laura!
– Sam
I came to Laura for advice on being made redundant. She gave me some great suggestions in terms of things I could address with my ex- employer. She also helped prepare my resume and upskilled me on finding and applying for suitable jobs.
She has so many tips which made me feel so much more confident. I am currently interviewing and feel ready for my next step. Thanks for your incredible help Laura!
– Sam
I worked with Michelle for over 10 years at a recruitment company, she was my production manager, trainer and mentor during that time. She was amazing at all of the above, she really understands you as an individual and tailored approach according to where you were at.
She was great at time management and helping to plan your day, week, quarter to achieve results and personal goals. She was very motivational and would set you on the right path of you went off track.
She assisted with the sales pipeline, where the gaps were and how to rectify any deviations. Any areas you were lacking or felt you needed further training, she would set up a structured plan to upskill those areas, often working one on one to get it right.
She was great as a sounding board to run ideas past, she would help you get your brain right so to speak.
She really cares about you as an individual and is invested in your career and future. She will always be a life long mentor for me and I have appreciated everything she has done for me throughout my career to date.
– Vicky
Laura has a vast knowledge of the recruitment industry, a well established network and has incredible coaching and leadership skills.
With her strategic sourcing focus, I would highly recommend Laura to advise in Recruitment and HR.
She is not only talented but is amazing and great fun to work with and for! I loved being a part of her team.
– Catherine
Laura Biggs was my direct manager for the 3 years I was at Personal Concept – she was our State Manager and I was a Consultant/Team Leader.
Laura wasn’t only a ‘manager’ she was also a leader, because she genuinely cared about the people working under her – she would guide, mentor and discuss strategy with her staff. She really wanted the best for all her people.
Laura’s holistic recruitment and strategic management expertise/knowledge assisted in our day to day operations and helped immensely in meeting company directives/goals. Thanks again Laura.
– Gavin
Laura Biggs was my direct manager for the 3 years I was at Personal Concept – she was our State Manager and I was a Consultant/Team Leader.
Laura wasn’t only a ‘manager’ she was also a leader, because she genuinely cared about the people working under her – she would guide, mentor and discuss strategy with her staff. She really wanted the best for all her people.
Laura’s holistic recruitment and strategic management expertise/knowledge assisted in our day to day operations and helped immensely in meeting company directives/goals. Thanks again Laura.
– Gavin
Without any prior experience and the uncertainty of how to go about things, we spoke with Laura to obtain professional advice.
Laura assisted in creating an initial resume and provided helpful guidance in terms of applying for jobs both online and face-to-face.
Prior to my daughter’s first interview, Laura took the time to discuss potential interview questions and worked through examples on how to adequately respond. This level of preparation assisted in building my daughter’s confidence and she now has her first position in the workforce.
I believe Laura’s experience and ability to engage helped my daughter to stand out from the crowd.
– Savannah
