I had the pleasure of working directly with Michelle in her previous “corporate life” for some seven years.
Through this time, she held formal roles including Training Manager to the whole company (high pressure, sales environment), and Production / People Manager for various business units – including mine.
While Michelle performed at a very high level across both areas, personally, I gained a lot from her direct production management.
As someone that had (and still has) a rolling To Do List that I never seem to get on top of, she has an innate ability to carve through the ‘noise’ and help distill the key priorities that would actual bring results.
In a less formal way, Michelle also held mentorship roles for many of the staff. Given Michelle is genuinely interested in people as individuals, I suspect this side came naturally to her – it always seemed effortless from the outside. Personally, she quickly worked out what made me tick and how I like to operate and used this to encourage the positives and reduce the negatives – including not shying away from some ‘home truths’ when they were needed.
I can say with certainty that both my business and my approach to it were positively benefited by Michelle’s input. I still use practices that she introduced to me on a daily basis.